In case, the size you ordered doesn’t fit you well, we offer free exchange with a different size or a different design of your choice where we get the pickup done from your place and ship out the new size. Don’t worry; we take care of all the logistics.
We offer 100% refund in case you are not satisfied with the products for any reason. Please inform us within 5 days of receiving the order. We take care of all the logistics involved. You can also opt for a credit voucher of the same value, in case you prefer the same.
Once our team has checked the merchandise, you will receive an email confirming that your return has been accepted.
Please be careful while trying on items. Item should be returned new and unused as Dressfolk holds the right to not to accept returns in case product is used or damaged by customer. The payment will be returned in the same mode as received within 4 business days of us receiving the package.
- The exchange/ return facility can be availed only once.
- Products purchased using a discount code are not eligible for refund. They can only be exchanged at additional shipping costs of INR 150. One can also opt for a credit voucher after adjusting shipping costs of INR 150.
- Products on sale are not eligible for refund. They can only be exchanged at additional shipping costs of INR 150. One can also opt for a credit voucher after adjusting shipping costs of INR 150.
- Customized products are non returnable.
- Orders cannot be cancelled after 24 hours of placing it.
- International orders are non-exchangeable and non-returnable.
If you wish to exchange or return a product,
please fill in the form below, and our team will get in touch within 24 hours.
In case of any specific or urgent requests, please drop us an email at firstname.lastname@example.org, or whatsapp/call us at +91 85859 77232